Privacy Policy

Manoogian Group‍
‍PRIVACY POLICY NOTICE‍
April 12, 2026

The Manoogian Group (“we,” “us,” or “our”) operates the website mgsocal.com. This Privacy Policy describes how we collect, use, and protect your information.

How We Use Your Information

We use your information to:
- Provide real estate services
- Respond to inquiries
- Schedule appointments
- Send updates on listings and market insights
- Improve our services and website
We use tools such as Follow Up Boss (FUB) to manage communications and client data.

SMS & Communication Consent

By providing your phone number, you consent to receive SMS messages from The Manoogian Group for:
- Appointment confirmations
- Reminders
- Schedule updates
- Important notifications
SMS Terms and Conditions:
Terms and conditions 1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes. 2. You can cancel the SMS service at any time. Just text "STOP". After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again. 3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly at themanoogiangroup@gmail.com. 4. Carriers are not liable for delayed or undelivered messages. 5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 6. If you have any questions regarding privacy, please read our privacy policy: LINK TO PRIVACY POLICY‍‍

Sharing of Information
We do not sell your personal information.
We may share your data with:
- CRM systems (e.g., Follow Up Boss)
- Marketing platforms
- Service providers involved in your transaction
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Data Security
We take reasonable measures to protect your data, but no system is completely secure.

California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the following rights:
Right to Know
You can request details about:
- The personal information we collect
- How it is used
- Who it is shared with
Right to Delete
You may request that we delete your personal information, subject to legal exceptions.
Right to Correct
You can request correction of inaccurate information.
Right to Opt-Out of Sale
We do not sell your personal information.
Right to Non-Discrimination
We will not discriminate against you for exercising your privacy rights.
How to Exercise Your Rights
To submit a request, contact us at: themanoogianroup@gmail.com
We may need to verify your identity before processing your request.

Cookies & Tracking
We may use cookies to:
- Improve site performance
- Analyze traffic
- Enhance user experience
You can disable cookies through your browser settings.

Third-Party Links
We are not responsible for the privacy practices of third-party websites.

Updates to This Policy
We may update this policy periodically. Changes will be posted with an updated effective date.

Contact Information
The Manoogian Group
Website: mgsocal.com
Email: themanoogiangroup@gmail.com